Return Policy

Introduction

At Alberto Interior, customer satisfaction is our top priority. If for any reason you are not satisfied with your purchase, we are here to assist you. This Return & Exchange Policy outlines the steps you can take to return or exchange your purchase and receive a refund or replacement.

1. Eligibility for Returns

To be eligible for a return, the item must:

• Be in its original condition and packaging.

• Include all accessories, manuals, and instructions.

Please note: Custom-made or specially ordered items are not eligible for returns or exchanges.

2. Return Process

If you wish to return your purchase:

1. Contact us within 24 hours of receiving your order at:
   customer@albertointerior.com
   +8801885936444

2. We will provide a return shipping label and detailed instructions.

3. Return shipping costs are the responsibility of the customer, unless the item is defective or sent incorrectly by us.

3. Refunds

• Once we receive and inspect the returned item, we will process your refund.

• Refunds will be issued to the original payment method.

• It may take up to 14 business days for the refund to appear in your account.

4. Exchanges

• To exchange an item for a different size, color, or similar product, please contact us:
  customer@albertointerior.com
  +8801885936444

• We will guide you through the exchange process and provide instructions for returning your original item.

• Custom or made-to-order items are not eligible for exchanges.

5. Damaged or Defective Items

If you receive an item that is damaged or defective:

• Contact us immediately at:
  customer@albertointerior.com
  +8801885936444

• We will arrange a replacement item at no extra cost.

6. Contact Us

For any questions or concerns regarding our Return & Exchange Policy, please reach out to our customer service team:
customer@albertointerior.com
+8801885936444

Our team is dedicated to ensuring your satisfaction and will assist you promptly.